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Policies

Privacy Policy

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted, and changes will only apply to activities and information on a going forward, not retrospective basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when you register with us. The information you provide is used to fulfil your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookies and Browser Information

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information. We place both temporary and permanent cookies in your hard drive.

Distribution of Information

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data. Your personally identifiable information is kept secure. Only authorized employees have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By E-mail: marketing@clarionindia.in
By Phone: +91-44-22500588 / +91-44-22500587
We reserve the right to make changes to this policy. Any changes to the policy will be applicable immediately.

Refund and Cancellation Policy

Cancellation Policy

For Cancellations please contact us via customer care link. Any request for cancellation to be made within 3 hours from the time of order confirmation. Once the order is cancelled, we will initiate the refund within the next 24 hours. Once dispatched the order cannot be cancelled.

What are the available refund options?

If SwiftKleen+ is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress, or any other liability, etc caused due to non-delivery.
We do not take responsibility, if the delivery is delayed or not delivered by the vendors because of bad weather or any other unexpected circumstances. However, for such orders, we refund 100% of your money.
If the mode of refund is by Credit/Debit Card or Net Banking, the refunds will be issued to the original mode of payment used at the time of purchase, please allow 12 to 18 working days for the credit to appear in your account, it is the bank's policy that delays the refund timing and we have no control over this.

Shipping and Delivery Policy

What happens if the ordered product is not available?

Delivery of certain items may not be possible/delayed under certain uncontrollable circumstances. In such cases, similar product, nearest to description shall be delivered. Confirmation would be taken from the customer for the same through email.

What happens if there is no one at delivery address during delivery?

If there is no one available at the shipping address (to accept the delivery of your order) at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made.

How much are the delivery charges?

Delivery / Shipping is based on the Invoice value. You will be able to confirm for order value greater than Rs. 1,000/- only. For Invoice value more than Rs. 1,250 and less than Rs. 5,000, the delivery charges is 8% of the order value. For Invoice value greater than Rs. 5,001, the delivery charges is 7% of the order value.

What is the estimated delivery time?

The estimated delivery time may differ depending on when and how you buy the product in SwiftKleen+. Delivery for the metropolitan cities will be 3 business days. The delivery for other regional areas will be 5 - 7 business days. A business day does not include Saturdays and Sundays.

How will the delivery be done?

We process all deliveries through reputed logistics partners.

What about warranty and hidden costs (GST, octroi etc.)?

There are no taxes except Octroi Charges.

What are the available refund options?

If SwiftKleen+ is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress, or any other liability etc caused due to non-delivery.
We do not take responsibility, if the delivery is delayed or not delivered by the vendors because of the bad weather or any other unexpected circumstances. However, for such orders, we refund 100% of your money.

Does SwiftKleen+ deliver to international destinations?

SwiftKleen+ will not deliver to international destinations as of now.

General

You acknowledge and hereby agree to these Terms and Conditions and that it constitutes the complete and exclusive agreement between us concerning your use of the Site, and supersedes and governs all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change/ alter/ modify these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, affiliation, joint venture or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole but these Terms and Conditions shall be modified, to the extent possible, by the adjudicating entity to most fully reflect the original intent of the parties as reflected in the original provision. The headings in the Terms and Conditions are for convenience only and shall not be used in its interpretation.

If you have any questions regarding these Terms and Conditions, please email us at marketing@clarionindia.in

Site Security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,


accessing data not intended for you or logging onto a server or an account which you are not authorized to access;

attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures

attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;"

sending unsolicited email, including promotions and/or advertising of products or services; or

forging any header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability

Clarion Cosmetics, a division of Nikita Containers Pvt. Ltd. is entitled to investigate occurrences that may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from SwiftKleen+ on this Site and other than generally available third party web browsers (e.g., Google Chrome, Safari, Microsoft Explorer).